At 1eers, your personal data is handled with the same care we apply to your gaming experience — seriously, transparently, and with your best interests at the centre. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, who we share it with, and what rights you have over it.
Contents
1eers ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses the 1eers platform at 1eers.net. We understand that Pakistani players entrust us with sensitive information — identity documents, payment details, and transactional records — and we take that trust seriously.
This Privacy Policy applies to all personal data processed by 1eers in connection with your registration, use of the platform, transactions, customer support interactions, and any other engagement with our services. It should be read alongside the 1eers Terms & Conditions and Responsible Gaming Policy.
By creating an Account on 1eers or continuing to use the platform after the effective date of this Policy, you acknowledge that you have read and understood how your personal data is processed as described herein.
Our Core Data Principle
1eers collects only the personal data that is genuinely necessary for us to operate the platform, comply with our legal obligations, and provide you with a secure and personalised experience. We do not sell your personal data to third parties for commercial purposes — ever.
The data controller responsible for your personal data in connection with the 1eers platform is the company owning and operating 1eers.net. As data controller, 1eers determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection laws.
For any data protection queries, requests, or complaints, you may contact us using the details provided in Section 17 of this Policy. We will respond to all legitimate data subject requests within the timeframes required by applicable law.
Depending on how you interact with the 1eers platform, we may collect the following categories of personal data:
We do not intentionally collect special categories of sensitive personal data (such as health information, biometric data, or political opinions) except where required by our responsible gaming obligations — for example, where a player discloses a gambling-related health concern to our support team.
1eers collects personal data through the following primary channels:
4.1 Direct Collection
Data you provide directly when you register an Account, complete our KYC verification process, make a deposit or withdrawal, contact our support team, participate in a promotion, complete a preference survey, or update your Account settings.
4.2 Automated Collection
Technical and usage data collected automatically as you interact with the 1eers platform, including data collected through cookies, web beacons, server logs, and similar tracking technologies. Please see Section 9 for full details of our cookie practices.
4.3 Third-Party Sources
In limited circumstances, 1eers may receive personal data about you from third parties, including:
1eers processes your personal data on the following legal bases and for the following purposes:
1eers does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited and controlled circumstances:
6.1 Service Providers
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements. These include identity verification providers, payment processors (JazzCash, EasyPaisa, and Pakistani banking partners), cloud infrastructure providers, game studios providing live casino and slot content, fraud screening services, and customer support platform providers.
6.2 Legal and Regulatory Disclosure
1eers may disclose your personal data to regulatory authorities, law enforcement agencies, or other government bodies where required by applicable law or our operating licence conditions. This includes disclosures related to suspected money laundering, fraud, or other criminal activity involving your Account.
6.3 Responsible Gaming Organisations
Where you activate self-exclusion on 1eers, your details may be shared with responsible gaming registries or multi-operator exclusion schemes to enforce your self-exclusion across participating platforms.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 1eers's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer before your data is subject to a different privacy policy.
No Data Sales
1eers has never sold player personal data and has no intention of doing so. Any third party with whom we share data is contractually bound to use it only for the specific purpose for which it was shared and to protect it with security standards equivalent to our own.
1eers retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting obligations. The following general retention periods apply:
Where data is no longer required for its original purpose and there is no overriding legal basis to retain it, 1eers will securely delete or anonymise it in accordance with our internal data lifecycle policy.
1eers implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security framework includes:
Notwithstanding these measures, no internet-based system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 1eers will notify you and the relevant regulatory authority without undue delay as required by applicable law.
Security Is a Shared Responsibility
While 1eers maintains robust security infrastructure, you also play a critical role. Use a strong, unique password for your 1eers Account, enable two-factor authentication, never share your login credentials, and contact our support team immediately if you suspect your Account has been compromised.
1eers uses cookies and similar tracking technologies on the 1eers.net platform to improve your experience, remember your preferences, maintain your logged-in session, and analyse platform usage. The following categories of cookies are used:
Strictly Necessary Cookies
These cookies are essential for the platform to function. They enable your authenticated session, remember your language preferences, and maintain basic security functions. These cookies cannot be disabled without preventing you from using the platform.
Functional Cookies
These cookies remember choices you make on the platform — such as your preferred currency display, responsible gaming settings, and notification preferences — so you do not need to re-enter them each visit.
Analytics Cookies
These cookies help us understand how players navigate the platform, which games are most popular, where players encounter difficulties, and how our promotions perform. This data is aggregated and not linked to individual identities where possible.
Managing Cookies
You may control non-essential cookies through your browser settings. Disabling analytics or functional cookies will not prevent you from using 1eers, but may limit certain personalisation features. Note that clearing cookies will log you out of your current session.
The 1eers platform serves Pakistani players and is operated under an international gaming licence. As a result, your personal data may be stored on or processed by servers and service providers located outside Pakistan. This is necessary to operate the platform at the technical standards Pakistani players expect.
Where personal data is transferred internationally, 1eers ensures that appropriate safeguards are in place, including contractual data processing agreements with receiving entities that impose data protection standards equivalent to those applied within 1eers's operations. Transfers for payment processing purposes are governed by the security and compliance standards of our payment partners, including those applicable to JazzCash and EasyPaisa transactions.
Subject to applicable law, you have the following rights with respect to your personal data held by 1eers. To exercise any of these rights, please contact us using the details in Section 17. We will respond within thirty (30) days and may request identity verification before processing your request.
Right of Access
Request a copy of the personal data 1eers holds about you, along with information about how it is used and with whom it is shared.
Right to Rectification
Request correction of inaccurate or incomplete personal data held about you. You may update most Account details directly in your Account settings.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for its original purpose, subject to legal retention obligations that may override this right.
Right to Restrict Processing
Request that 1eers limits how your data is used while a dispute about its accuracy or legal basis is being resolved.
Right to Portability
Receive a structured, machine-readable copy of personal data you provided to 1eers, where processing is based on your consent or a contract.
Right to Object
Object to processing based on legitimate interests, including profiling for marketing purposes. You may withdraw marketing consent at any time through your Account settings.
The 1eers platform is strictly for individuals aged 21 years and over. We do not knowingly collect personal data from anyone under 21. Our registration process includes age verification steps, and KYC documentation is required to confirm age before withdrawals are processed.
21+ Strict Enforcement
If 1eers discovers that personal data has been collected from a person under 21, we will immediately close the Account, delete all associated personal data to the extent permitted by law, and where appropriate, report the matter to the relevant regulatory authority. If you believe a minor has registered on 1eers, please notify us immediately at [email protected].
Where you have given your consent, 1eers may send you promotional communications about bonuses, new games, PSL cricket betting promotions, slot tournaments, and other platform news. These communications may be delivered via email, SMS, or in-app notifications.
You may withdraw your marketing consent at any time by:
Withdrawal of marketing consent will be processed promptly. Transactional communications — such as deposit confirmations, withdrawal notifications, Account security alerts, and KYC requests — are not marketing communications and will continue to be sent as necessary for your Account's operation.
The 1eers platform incorporates content and services provided by third-party game studios, live casino operators, payment processors, and technology providers. While 1eers carefully selects and vets these partners, each third-party service may have its own privacy policies governing the data collected and processed within their systems.
Where you interact directly with a third-party service — for example, placing a bet through a third-party live casino provider or completing a payment via JazzCash — you may also be subject to that provider's privacy practices. We encourage you to review the privacy policies of third-party services you use.
1eers is not responsible for the privacy practices or content of third-party websites, applications, or services, even where they are accessible from or linked to the 1eers platform.
If you believe that 1eers has processed your personal data in breach of applicable data protection laws, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. We encourage you to contact us first using the details in Section 17 so that we may attempt to resolve your concern directly.
1eers takes all data protection complaints seriously and will investigate any reported concerns thoroughly and in good faith.
1eers reserves the right to update or replace this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. Material changes will be communicated to registered players via email or prominent notice on the 1eers platform at least fourteen (14) days before the updated Policy takes effect, where reasonably practicable.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Continued use of the 1eers platform following notification of changes constitutes your acceptance of the updated Policy.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or would like to submit a complaint about how your personal data has been handled, please contact the 1eers data protection team:
Data Protection Contact
Email: [email protected] (mark subject line "Data Protection Request")
Live Chat: Available 24/7 on 1eers.net
Languages: English and Urdu
Response Time: We aim to respond to all data protection requests within 30 days
Beyond the policy text, here are the practical ways 1eers safeguards the personal data of Pakistani players every day.
Every interaction with the 1eers platform — login, deposit, bet placement, withdrawal — is encrypted with the same bank-grade SSL encryption used by financial institutions worldwide.
1eers never stores your password in readable form. When you create your Account, your password is immediately hashed with a salted algorithm — not even our engineers can see it.
Your personal data is accessible only to specific 1eers staff with a legitimate need — KYC processors, payment team, support agents handling your case — and every access is logged for audit.
The 1eers platform undergoes regular vulnerability scans and independent penetration testing. Any identified weaknesses are patched immediately — security is not a one-time setup.
We collect only the data necessary to operate your Account and comply with KYC regulations. No hidden data harvesting, no unnecessary tracking — just what is genuinely required.
1eers does not sell your personal data to brokers, advertisers, or any third party. This is not a business model we will ever adopt — your trust is worth more than any data sale revenue.
Now that you understand how 1eers collects, uses, and protects your personal data, explore the platform with confidence. Live casino tables, PSL cricket markets, and 500+ slot games are all secured with the same data protection standards described above. 21+ only.